AI agents and implementation
Take a promising prototype to a governed, integrated production agent.
How a focused pilot works
How a focused implementation pilot tests one workflow, its exceptions and its controls, and ends in an evidence-led decision. Video, 0:48
Transcript
- A useful pilot starts with a clear focus.
- Choose one workflow, define who it serves, and agree what success and failure look like.
- We scope the approved data and integrations, design human checkpoints, and build the workflow with evaluation in place.
- Then test ordinary cases, exceptions, unsupported answers, and safe fallback.
- Compare results against the agreed baseline, including quality, effort, and operating cost.
- The next decision is evidence-led: improve it, prepare for production, or stop.
- Let us discuss a workflow worth testing.
- [End card] Evidence before expansion. Discuss a focused pilot. qxorbit.ai/contact
- A pilot result is not production readiness by itself.
The situation
A pilot proved the capability. Nobody has resolved integration, access, evaluation, adoption, or who owns it in production.
What we do
Implementation consulting turns a demonstration into a solution your teams can use through architecture, process design, configuration planning, delivery oversight, adoption support, and built-in controls.
Configuration and extension of platform-native capabilities, bounded custom agents where appropriate, enterprise knowledge grounding, tool and API integrations, approval flows, evaluation, testing, controlled rollout, and adoption.
How delivery runs
- Discover
- Design
- Connect
- Evaluate
- Deploy
- Monitor
Timelines for a production agent are set after discovery. Operational handover and rollback or disable behavior are delivery outputs, not afterthoughts.
- SystemRequest. A customer success manager flags that order 4471 shows 'shipped' in CRM but 'on hold' in the ERP.
- SystemContext gathered. Order status from both systems, credit hold reason, warehouse allocation, and the customer's commitment date are collected from approved sources.
- AI assistRule or agent step. A rule confirms the hold is a credit review. The assistant drafts the explanation and proposes two options: release with approval, or split shipment.
- PersonHuman approval. The credit controller reviews the proposal and approves the release. No commitment is made without an authorized person.
- RuleAuthorized action. The hold is released in the ERP, the CRM record is updated, and the customer success manager receives a confirmation with the recorded result.
- SupportMonitoring and support. Resolution time and manual touches are recorded. A repeat pattern is raised to the application management backlog.
The rule handles what is known, the assistant handles interpretation, a person approves anything that commits the business, and the result feeds ongoing support. Discuss order exceptions